OCEAN UNION’s belief is HONESTY & CREDIT FIRST, EFFICIENCY FIRST, CUSTOMER SUPERIOR, SERVICE TOPMOST. Taking our service as the core, based on the present network, supported by the professional talents, oriented by the market, OCEAN UNION remains as a winner in the drastic competition of logistics market; Taking Xiamen as a base to serve our customers all over the world, we can improve our management level and make good use of the worldwide transportation & information network to offer a safe, prompt, accurate, economical, convenient, satisfying combined logistics service.

Believing in HONESTY & CREDIT FIRST, CUSTOMER SUPERIOR, OCEAN UNION has always been dedicated to optimize its service content, to improve its service level and to establish an excellent service brand.

PRACTICE, ADVANCE, UNITY, STRIVING, such an enterprise culture has already deeply rooted in every service step. Below is OCEAN UNION’s commitment to the customers all over the world:

1. Enquiry: answer within one hour
2. Booking vessel: confirm within 2 hours
3. Trimming goods and customs declaration: an operator specially assigned to follow up through the whole procedure
4. Issuing the B/L: within one work day after the departure date
5. Cargo tracking: within one day (except for the cause of time difference)
6. Consultation: free to supply information of L/C, customs declaration, inspection declaration, insurance, air/sea liners, etc.